These Terms and Conditions govern your purchase of products from Haertya™ through haertya.com. By placing an order, you confirm that the information you provide is accurate and that you agree to be bound by these terms and all policies referenced on this website.

We aim to present product descriptions, images, specifications, dimensions, colors, prices, and availability as accurately as possible. However, product displays may vary by device, and minor differences in color, finish, packaging, material appearance, or dimensions may occur.

Product availability is not guaranteed. We may limit quantities, discontinue items, or decline an order where permitted by applicable law.

Product prices and applicable shipping charges are shown during checkout before you submit your order. Prices, promotions, discounts, and product availability may be changed at any time before an order is accepted.

You are responsible for providing accurate payment and billing information. Payment authorization and processing are handled through Shopify and applicable payment-service providers. We may cancel or decline an order if payment cannot be authorized or if fraudulent, unauthorized, or suspicious activity is identified.

An order confirmation does not guarantee acceptance of the order. We reserve the right to review, decline, cancel, or limit an order where appropriate, including due to inventory availability, pricing or product-information errors, payment issues, address problems, suspected fraud, or legal requirements.

If an order is cancelled after payment has been captured, an appropriate refund will be initiated to the original payment method.

Shipping, delivery estimates, address requirements, tracking, delays, and delivery-related support are governed by our Shipping Policy. Estimated delivery dates are not guaranteed and may be affected by carriers, weather, customs procedures, holidays, or other factors outside our reasonable control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for delays, loss, or delivery issues caused by incomplete or incorrect customer-provided address information.

Return eligibility, return authorization, refund processing, exclusions, and related conditions are governed by our Return & Refund Policy. Please contact customer support before sending any product back.

When placing an order or using purchased products, you agree to:

• Provide accurate, current, and complete order, delivery, and contact information;
• Use products only as intended and follow product instructions, warnings, and reasonable safety practices;
• Review product descriptions and care information before purchase and use;
• Contact customer support promptly if an order contains an issue;
• Use the website and products in compliance with applicable laws.

The Haertya™ name, website design, images, product descriptions, logos, graphics, and other content are protected by applicable intellectual-property laws. They may not be copied, reproduced, distributed, or used without prior written permission except as permitted by law.

To the fullest extent permitted by applicable law, Haertya™ will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of this website or products purchased through it. Nothing in these terms excludes liability that cannot be excluded under applicable law.

Personal information is handled according to our Privacy Policy. By placing an order or using the website, you acknowledge that your information may be collected and used as described in that policy.

These Terms and Conditions are governed by applicable law, without limiting any mandatory consumer-protection rights that apply in your place of residence. If a concern arises, please contact us first so that we can attempt to resolve it directly and in good faith.

We may revise these Terms and Conditions from time to time. The latest version will be posted on this page and applies from the date it is published. Your continued use of the website or placement of an order after changes are posted constitutes acceptance of the revised terms.